![]() ![]() You can update your working days in your Postage settings to define the days you work. Shorter dispatch times are always better if you can reliably meet them. We define handling time as the time it takes you to hand over the item to the postage provider after the buyer has paid.īuyers want their purchases to arrive quickly so we recommend setting a dispatch time of no more than 2 days. ![]() severe weather, natural disasters, unscheduled events, peak seasons, the ongoing impact of COVID-19, etc.). ![]() Time may be added to the estimated delivery dates to account for any delays in the delivery network due to unexpected disruptions or increased delivery volume (e.g. If you need to make changes to your listings, see our page on revising a listing for more information. To help manage your buyers' expectations, make sure the handling time and carrier service stated in your listings are accurate. The calculation of the estimated delivery date is dynamic and allows for a more accurate estimate of the delivery date, for your buyers. These include the time it takes you to pack and send items (your dispatch or handling time) and the delivery or courier services you offer. It also takes into consideration your past delivery performance (on the aspects of delivery that you can control) and other criteria such as carrier performance, the location of your item and your buyer’s delivery address. The estimated delivery date shown to buyers on your listings is based on various factors. Are you a buyer looking for information on when your item will arrive? Read our article on estimated delivery dates for items you've bought ![]()
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